Survey

In an effort to continuously improve our operations, we are requesting 2-3 minutes of your time to complete this very short survey on your recent support issue.

Every response will be personally read by GadellNet and be utilized to ensure we are providing excellent service to our customers.

This information will be sent only to GadellNet leadership, so please be as honest as possible in your responses.

Thank you for your time.

Either a User Name or Company Name must be supplied, and the first 5 questions must be answered (the text box at the bottom is optional).




Please rate the categories based on the following scale:
1 (Poor) 2 (Fair) 3 (Good) 4 (Very Good) 5 (Excellent) or n/a
How would you rate the technician's ability to help you or to get you to someone who could help you? 1 2 3 4 5 n/a
How would you rate the courtesy of the technician? 1 2 3 4 5 n/a
How would you rate the technician on being able to resolve your issue/need? 1 2 3 4 5 n/a
How would you rate the speed of which the technician resolved your issue/need? 1 2 3 4 5 n/a
How would your rate GadellNet's ability to provide you with a comfortable, personalized service experience? 1 2 3 4 5 n/a
Do you have any recommendations for our service leadership team to improve our operations?




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