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This 100+ employee global organization was experiencing significant downtime due to an underperforming network infrastructure. GadellNet's trained specialists were brought in to help support an existing IT staff with a tough challenge.
The Business
- 100+ employees global organization with engineering, manufacturing and distribution requirements. In-House IT staff was augmented and supported with the GadellNet specialists.
The Pain
- Significant downtime
- Network was hard to migrate, maintain and upgrade
- Difficult to share information across their many locations
- Rigorous security requirements
- International data sharing requirements
The Solution
- IT Audit of Their Entire Operation
- New Network Design
- Upgraded Server hardware and software
- System Redundancy
- Seamless migration plan
The Outcome
- No downtime related to the IT network since implementation
- Shared resource portals and e-mail
- Upgraded software and hardware
- Efficient Operations
- Significant jump in morale
The Story:
The GadellNet IT Audit team met with a successful manufacturing organization based in St. Louis, but with operation globally who was looking to improve their downtime challenges. This organization had a very capable IT organization in place, but had a tough challenge for GadellNet – improve the speed, security and functionality of our network.
GadellNet, using its customer-focused methodology, spent a number of meetings understanding the issues, identifying the key problems, and working with the customer to understand their budget and constraints. More than that, GadellNet understood their future goals, to ensure that the solution implemented today, would still apply as they evolve.
The organization was experiencing significant downtime and required a radical redesign to their network. GadellNet set up a new network design that would include more appropriate server hardware and software, create redundancy in the system and tie international locations into the WAN environment – reducing their downtime. GadellNet developed a plan and implemented it seamlessly over several weeks to migrate their existing infrastructure. The goal was improvement, without slowing their pace of business.
To date, there has been no downtime related to the server or the network infrastructure since the implementation of the GadellNet solution. More than that, they are more effective as the IT audit facilitated improvements in their software and hardware (when appropriate) to ensure that employees were working to maximum efficiency.