GadellNet Blog

Client Site Engineer

March 28, 2018

Being an outsourced tech company doesn’t mean we are far removed from our clients. Our Client Site Engineers (CSEs) can be found working on client issues right in the client’s office any day of the week. Some of our clients want a Client Site Engineer in their office and at their disposal weekly or bi-weekly, others just use our Client Site Engineers on an as-needed basis. We can be flexible with the scheduling but we understand having a tech presence in client’s offices is important and d [...]

Service Desk Engineer

March 20, 2018

GadellNet’s first line of defense is our Service Desk Engineers. When a client calls in, emails, or starts a chat about a technical issue, it’s our Service Desk Engineers who are there to work through the issue. No two days look exactly the same for a Service Desk Engineer at GadellNet. Our Engineers are able to learn new processes and issues constantly while building relationships with our clients. Our Service Desk is a 24/7 IT support and it takes a lot of smart, talented, and personabl [...]

Advantages of Business Intelligence for a CFO

March 16, 2018

The days of graphs and PowerPoint presentations are long gone for CFOs. You no longer need to create reports that take hours of analysis and explaining for your stakeholders to understand. Although spreadsheets and financial reports have been the backbone of your profession for many years, it’s time to move on. Capturing financial data monthly, as has been done historically, versus on-demand, which is possible with Business Intelligence, will transform a CFO’s ability to forecast. Business I [...]

GadellNet Becomes Microsoft Gold Partner

March 14, 2018

At GadellNet, we strive to bring our clients the highest level of service possible. From our hiring practices to our values to individual’s quarterly goals, everything we do is built around bringing our clients value. GadellNet viewed our Microsoft partnership no differently and are proud to announce we are now recognized as a Microsoft Gold Partner. We achieved this status through our commitment to work effectively with Microsoft products, through continued training for our team, and exce [...]

6 Ways GadellNet Works to Create Gender Balance

March 8, 2018

Gender balance in the workplace goes further than hiring. Holding onto a diverse workforce can be difficult. In the tech field, it becomes even more challenging. We are proud to have an employee base that far exceeds the national STEM average for female employees. However, as we continue to refine our culture and benefits, growing and retaining our diverse talent pool is a top priority. After working at it for almost 15 years, we have 6 ways to create gender balance that we want to share on I [...]

Three Benefits of Unified IT

March 5, 2018

An IT strategy can get pretty comprehensive. In today’s complicated IT environments, that means, it can also get messy if you begin pulling in from too many places. What started out as a well-intentioned means to create efficiency can quickly turn into an unmanageable monster with different licenses, customer service numbers, portals, logins, platforms, and so on. Even at the end user level, it can get messy. Unified IT is the answer. Does that mean you shouldn’t have more than one vendor [...]