Managed services can encompass a large number of IT tasks and functions. This could be anything from routine patch management to setting up a desktop for a new employee. When you work with a managed service provider, you offload some or all IT operations to them. But why would you do that? You may think that you have everything under control and pretty well managed. However, with new standards of care and threats emerging almost daily, it can be hard to keep up. GadellNet has come up with 10 reasons why managed services are a great idea.
When you work with a managed service provider, you know you are going to be working with people who have the expertise to fix any problem you might come across. The people you work with at a managed service company will have the knowledge to help you through anything from a password reset to a down server.
A managed service provider is likely to have a staff that has many years of experience in the technology field. Many managed service providers even have a minimum level of experience an employee must have to qualify for a position. This allows you to rest assured knowing you will not run into a problem someone on the team cannot fix.
- A whole team
A managed service provider is able to offer you a whole team working for your company. Few small to medium sized businesses have the budget to keep a full, robust IT department on-site. If you have a small IT department or just one person doing IT, they might not be able to be a jack of all trades the way you need them to be. A managed service provider can supplement the skillset of those you are already working with.
There are a lot of important decisions to make when it comes to your IT strategy. Many of these decisions can have a huge impact on your business. With a managed service provider, you will be able to consult them and tap into their expertise. They can tell you what risks you are taking but not investing in certain IT systems and what you don’t need.
- Initial Assessment
When you being with a managed service provider, they will be able to do an initial assessment to detect and inefficiencies or weaknesses your company has when it comes to the IT space. Correcting these issues right off the bat will give you an immediate boost in efficiency and security.
Your IT infrastructure requires monitoring and management. On-site maintenance will likely be part of this routine. Your managed IT provider will be able to offer you regular checks and updates.
A major concern today for almost every company in any industry is a loss of data. Whatever that means in your specific market, it can have catastrophic consequences for your company. 41% of all small businesses that experience a major IT failure, like loss of data, go under within a year. A managed service provider will be able to backup data and make sure your organization doesn’t experience these kinds of setbacks.
- Around the Clock
In most cases, a managed service provider will offer around the clock monitoring and care. If you have a major IT failure when no one is in the office, your managed service provider will know and will be able to get things back to normal with as few disturbances as possible. If an employee is working from home at midnight on a big presentation for the next day and they have a crash, someone will be there to answer the phone and help them out. Likewise, if you have an issue right in the middle of the day when your entire team is working, they will be able to get everyone back on track quickly. Getting your issues, big and small, solved as quickly as possible is a top priority for your managed service provider.
- You decide
When you work with a managed service provider, you decide what functions are handled by them and what functions you will continue to handle yourself. You will not have to give up complete control of your IT assets. If you have an IT person on staff or even a small IT department, they can still function normally and your managed service provider can just pick up the slack.
- Peace of mind
One of the greatest benefits a managed service provider can offer you is peace of mind. You will no longer have to worry about IT issues, updates, or crucial needs slipping through the cracks. A managed service provider will manage all of that for you and make sure your devices are always up to schedule on all patches and updates.