Company

Small Business IT Support

Every experience with our team will leave you delighted by our speed of response, aptitude to fix and friendly demeanor. You will see technology and your business through a new lens that amplifies the impact of technology in your business. Small businesses in both St. Louis and Indianapolis implemented our strategies have gained increased employee satisfaction, operational efficiency and optimized business processes.

That cliché tech company that started in a basement? Yeah, that’s us. Since our time below ground, we have been on a mission to make small business IT Solutions and Tech Consulting a real delight for our customers. We are a 5-time Inc. 5000 fastest growing company focusing on the success of businesses like you. With over 65 people here to provide you with quick support, our main IT support for small business includes:

53 sec.

Average hold time from initiation of call to speaking to an engineer assigned to your ticket

82 %

First Time Resolution

98.1 %

Happiness Rate

100 %

of our clients have a 12 month technology budget prepared by our account management team

99.8 %

Retention Rate over the last 5 years!

99.2 %

client retention over the last 10 years

Blue Services

Cloud / Hosted Services / Migrations

  • G Suite by Google (formerly Google Apps) (Certified staff)
  • Microsoft Office 365 (Exchange, SharePoint, Skype for Business and Power BI) (Certified staff)
  • Egnyte Cloud-based File Sharing and Storage (Certified staff)

 

Software & Operating Systems

  • Microsoft Windows Desktop OSes up to Windows 10 (Certified staff)
  • Microsoft Windows Server OSes up to 2016 including Small Business Server (Certified staff)
  • Apple Mac OS X (Client and Server OS as well as Active Directory Integration) (Certified staff)
  • Linux Client and Server installations including Red Hat, CentOS, and Ubuntu
  • Microsoft Exchange (Certified staff)
  • Microsoft SQL Server (Certified staff)
  • Microsoft Office for Windows and Mac (Certified staff)
  • Microsoft Skype for Business Client and Server (Certified staff)
  • Microsoft Internet Information Server (IIS) (Certified staff)
  • Webroot and Bitdefender Antivirus (Certified staff)
  • MySQL 4.x, 5.x
  • UPS Worldship (Trained staff)

Hardware

  • Meraki Wireless LAN, Switches and Security / SD-WAN Devices (Certified staff)
  • Lenovo ThinkServer and x-Series Servers and v-Series Storage (Certified staff)
  • HP Proliant Servers and ProCurve switches (Certified staff)
  • SonicWALL Firewalls and Wireless LAN
  • Dell PowerEdge Servers and SANs
  • APC Smart-UPS battery backup & rack systems
  • Most forms of PC and Mac Desktop & Laptop hardware

 

Industry Specific Applications (Line of Business)

  • Clio Cloud Legal Management Software (Certified staff)
  • Salesforce.com (Trained staff)
  • Viewpoint Construction Management Software (Trained staff)
  • And Many More (Visit our Industries Page to learn more about our industry-specific focus)

Awards

GadellNet takes pride in our awards. Our team works hard and these awards are a tribute to their dedication and success. We have received several awards for multiple years in a row including the St. Louis Business Journal’s 25 Fastest Growing Companies Award, MSPmentor Award, Inc. 500 Award, and more.

Having confidence in your Managed Services Provider is important and we have a proven track record of success. Take a look for yourself.

  • The Business Journal’s 25 Fastest-Growing Companies of 2014, 2015, 2016, 2017, 2018
  • MSPmentor Top 501 Managed Service Provider 2014, 2015, 2016, 2017, 2018
  • CRN Top 250 2013, 2014, 2015, 2016, 2017, 2018: Top 250 Managed Services Providers in the Country
  • Inc. 5000 Fastest Growing Companies 2013, 2014, 2015, 2016, 2017, 2018
  • MSP Mentor Top 250 Managed Services Leaders 2014, 2015, 2017
  • Small Business Monthly “Best in Business” 2011, 2012, 2013, 2014, 2015, 2016, 2017 “Best IT Firm”
  • St. Louis Business Journal Fastest Growing Companies 2014, 2015, 2016, 2017
  • CIOReview Top 20 Construction Technology Providers 2014

Blue Culture

Blue Culture

Make an Impact. 100% Responsibility
0% Excuses. Grow or Die.

What does it mean to be blue? Well, at GadellNet, it means we live our three core values. Our blue power G ties back to our mission: To empower small business and schools through technology.

We look for ways to be transformative, in fact, walk around our office and you’ll see blue Transformers all over – winners of our “Transformation Award”. We react to a problem or setback with a solution, we strive to bring technology to life, we put first things first, and we care about self-improvement. That’s blue.

Careers at GadellNet

Think you are up for the challenge?

Are you analytical, customer-focused, ambitious, and looking to join an Inc. 5000’s top growing IT
consulting company that’s changing the landscape of midwest outsourced IT consulting?

Learn More About Career Opportunities at GadellNet

  • Security Awareness Training & Monthly Phishing Simulations

    • Guru Sentry Engineers enroll all staff members into the training platform.
    • Discussion with primary stakeholders and account manager to determine expectations for training, phishing simulations, and Outlook plugins.
    • Users receive link for security training to complete per schedule.
    • Users receive recurring simulated phishing email to assess their readiness and recognition of threatening email. This process continues over time to ensure that awareness remains high.
  • Security Traffic Filtering

    • Add a new layer of predictive security for any device, anywhere.
    • Prevent malware, phishing, and C2 callbacks over any port.
    • Engineers monitor all alerts generated by network sensors and follow up on any concerning activity.
  • Vulnerability Assessments

    • Each quarter, security engineers manually run vulnerability assessment tools.
    • GadellNet Managed Services teams will take action on any identified risks covered under contract.
    • GadellNet Account Manager will establish quotes and initiate discovery for any new technology needs not covered under contract.

What Our Clients Are Saying

The team at GadellNet has been amazing in providing an affordable, secure, and user-friendly file storage system for our organization. In addition, the help-desk engineers are quick to respond, solve issues, and are always friendly.
Sue Nahmensen
Excellent service and a very knowledgeable staff, Gadellnet is a huge value ad for our company.
Nathan Schwandt
Thanks for the fast response.