Thought Leadership

Help your Help Desk Help you

March 2, 2016

"Helping your Help Desk help you," is a mouthful, but it's actually pretty easy. When you experience an IT issues, it can be frustrating and stressful. We understand. We are here to help. Clear communication is the key to getting to the bottom of your issue and getting you back on track in no time at all. Here are a few tips that will get you the answers you need as quickly as possible: 1. Attach a screenshot  This is one of the simplest and clearest ways to convey your issue and the kicke [...]