There is time for empathy with Liesel Mertes, Indianapolis

May 27, 2021

Liesel Mertes is a workplace empathy consultant and the owner of Handle with Care Consulting. Her job is to help companies learn how to support team members through what she calls disruptive life events, something she knows all too much about. 

She experienced a tragedy that could have devastated her, but instead, she found a way to fight through the pain and help others. 

How does she do it? She makes Zero Excuses. 

Listen for:

  • Sharing empathy in the workplace
  • The importance of psychological safety
  • Identifying your empathy avatar

In this episode, you will learn:

  • [02:30] – Empathy in the workplace is essential  
  • [05:32] – Productivity is tied to empathy 
  • [10:02] – Acknowledging someone’s struggles
  • [15:28] – Empathy avatars
  • [17:02] – Navigating compassion fatigue 

After You Listen:

More from the Zero Excuses Podcast: 

Episode 001: There is time to travel

Episode 002: There is time to not work

Episode 003: There is time to improve yourself

Episode 004: There is time to build the life you want

Episode 005: There is time for laughter

Episode 006: There is time for relationships

Episode 007: There is time for community

Episode 008: There is time for renewal

Episode 009: There is time for loving others

Episode 010: There is time for giving

Episode 011: There is time for the three B’s

Episode 012: There is time for learning

Episode 013: There is time for others

Episode 014: There is time for listening

Episode 015: There is time for action

Episode 016: There is time for reflection

Episode 017: There is time for Zero Excuses

Episode 018: There is time for change

Episode 019: There is time to plan

Episode 020: There is time to start difficult things

Episode 021: There is time to unplug

Episode 022: There is time to choose your perspective

Episode 023: There is time to reinvent yourself

Episode 024: There is time for everything important

Episode 025: There is time to excel

Episode 026: There is time to do the work

Episode 027: There is time for self-reflection

Episode 028: There is time for healthy living

Episode 029: There is time for whatever you want to do with it

Episode 030: There is time to create a listening culture

Episode 031: There is time to say yes

Episode 032: There is time to confront uncertainty