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We are heavily entrenched in our values - 100% Responsibility, 0% Excuses, Grow or Die, and Make an Impact.
We don’t think of our clients in terms of ‘users’ or ‘tickets’.
They are people with goals that we help them reach. They’re also people who don’t necessarily understand technology. And that’s ok, because we do.
So when we get a call, chat, or email that something’s not working – we respond first with compassion followed by a relentless drive to quickly get them back to what they do best.
GadellNet serves small to mid-sized businesses in St. Louis, Missouri and Indianapolis, Indiana.
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annual responses to our 3rd-party customer survey
annualized happiness score
client retention since 2010
Our Rapid Resolution Team provides immediate help, no more waiting for a response! While your organization is fast at work, GadellNet's team is available for on-demand support while also proactively monitoring your systems and networks.
With a combination of applications and processes, our team will install, maintain and monitor an early warning system for intrusions and data breaches.
We'll help you implement cloud technology, Office 365, productivity tools, new infrastructure, and more
Whatever your key business goals are for the next year and beyond, GadellNet provides consulting services to achieve those goals through workflow management, process improvement, 3-year budgeting, IT audits, and more.
At GadellNet, we know that nothing is more frustrating than spending hours in limbo when your system is down. In fact, that’s one of the reasons we started our 24/7 live outsourced help desk. No more waiting hoping someone calls you back quickly. With GadellNet's Help Desk, having a real person troubleshooting your issue is literally seconds away.
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