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Managed Service Providers offer many resources beyond technology help desk. One commonly overlooked benefit for all GadellNet clients is access to our Procurement team of experts.

What is procurement?

Procurement is a white-glove service in which tech hardware is sourced, configured, and delivered by your Managed Service Provider. The GadellNet Procurement team takes care of everything from placing orders to arranging the setup of the device for the client, and ensuring every user gets exactly what they need. We take time to research pricing and features to meet your team’s unique requirements. Plus, we keep records of which machines your organization currently uses to make your future purchases seamless.

For our team to help our clients make the smartest and future-focused tech decisions for their organization, our Procurement team stays up to date on the latest technology across a wide range of areas, as well as the latest trends in the tech industry. From evaluating hybrid cloud solutions, to selecting tools to meet digital workplace needs to staying educated on our partners’ sustainability initiatives.

Why use Procurement services?

At GadellNet, our Procurement team of specialists knows the right machine for the job, how to negotiate the best price, and how far in advance to order so your team is not without the tools they need to be productive. Timely procurement is more important than ever with the Windows 10 end of life transition happening this month.

There are additional benefits to utilizing our managed Procurement services instead of ordering the equipment yourself.  Here are five important advantages to keep in mind.

  1. Logistics: While we handle the purchasing, tracking, and receiving of hardware, it alleviates added stress for you. We know the preferred machine for each of our partners and the right machine to meet workload demands.  In short, we take care of the whole process of getting the right machine to your desk efficiently and finding an alternative solution if something goes wrong along the way.
  2. Warranties: Warranties are oftentimes overlooked when purchasing hardware, so our team confirms appropriate warranties are purchased to cover the typical life of the device. Since all machines eventually reach end of life, understanding the importance of maintaining an update-to-date operating system that will not pose a security risk to your organization is crucial now more than ever.
  3. Licenses & Specs: Each machine needs to have the appropriate licenses before it is deployed to the user to reduce issues. This means the employee can open their laptop and get to work with minimal setup. GadellNet’s team also confirms the machine has the appropriate specs including the correct memory, storage, processing, graphics card, and other important details. While licensing is important for individual users’ machines, it’s also highly impactful if not handled correctly for your networking hardware, too. We make sure everything stays in compliance to keep your networking gear up and running to protect your organization.
  4. Backup Hardware for Emergencies: If a machine crashes, is lost, broken, or stolen, your team will need a replacement right away.  GadellNet can provide a core machine from our backup inventory for temporary use while the GadellNet team works to repair or replace the original machine.
  5. Faster Delivery Times: Since 2020, lead times for receiving the right machines have become unpredictable and, on average, are longer than they were pre-pandemic. This can create issues for organizations with new employees or machines that are coming to the end of their life. Our Procurement team has fostered relationships with multiple trusted vendors and distributors over the years to ensure timely delivery and quality hardware as well.

Ready to get started?

These benefits help us reach one main objective – to keep our partners from experiencing costly downtime. Procurement works hand in hand with the other pieces of managed technology to ensure clients’ technology and employees are taken care of holistically.

If you have questions about Procurement, reach out to your Account Manager or Strategic Consultant.  If you’re interested in learning more about how GadellNet can help with your Procurement needs, contact us today.