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Co-Managed Infrastructure

Modernize Your Company’s Infrastructure—Your Way

Choose which infrastructure components you want to strengthen. Our co-managed approach lets your team maintain control while accessing expert support for networks, servers, and cloud environments. Whether you need comprehensive cloud optimization, targeted system monitoring, or strategic guidance on scaling, you decide where our expertise delivers the most value. We proactively collaborate with your team to ensure your infrastructure stays reliable, secure, and ready for growth.

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Building Your Infrastructure Framework

This service matrix outlines typical divisions of infrastructure responsibilities, but remember – you can adjust any of these based on your team’s capabilities and preferences:

Service Areas

Service Area
Responsibility of MSP
Responsibility of Internal IT
Shared Responsibilities 
Service Area

Infrastructure Management

Responsibility of MSP Monitor, maintain, and manage servers, networks, and cloud environments
Responsibility of Internal IT Manage on-premise hardware, physical infrastructure, and environment setups
Shared Responsibilities  Collaborate on infrastructure upgrades and scaling
Service Area

Cloud Services

Responsibility of MSP Manage and optimize cloud environments (e.g., AWS, Azure, Microsoft 365)
Responsibility of Internal IT Define business workflows and required integrations with cloud platforms
Shared Responsibilities  Ensure cloud solutions meet operational needs
Service Area

Vendor Management

Responsibility of MSP Maintain relationships with third-party vendors, including software providers
Responsibility of Internal IT Work with vendors for unique departmental software or hardware needs
Shared Responsibilities  Coordinate vendor communication for seamless service

Co-Managed Help Desk Support

Get 24/7 tech support that works seamlessly with your team.

Co-Managed Cybersecurity

Protect your organization with security monitoring and management.

Co-Managed Strategy, Planning, and Implementation

Build and execute smart IT strategies with experienced consultants.

Insights

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Learn more about how our co-managed services can fuel your organization’s growth by handling the IT complexities that keep you up at night.

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