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How Can Copilot Help Me Catch Up After PTO?
If you have ever come back from PTO and felt like your inbox multiplied while you were gone, you are not alone. Emails, Microsoft Teams pings, missed meetings, and a calendar that kept moving. The instinct is to start scrolling and “catch up.” At GadellNet, we teach a different principle: you do not earn time…
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AI for Improved Client Experience
We lead our teams and serve our clients with our core values of: Make an Impact, 100% Responsibility 0% Excuses, and Grow or Die. When we began exploring how AI could enhance customer service for our team and our clients, it was essential that we stay focused on our core values. Leading with Core Values…
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AI in Cybersecurity: Defender and Disruptor
In cybersecurity, AI has quickly become the engine behind both our strongest defenses and our most sophisticated adversaries. The same technology that helps us predict and neutralize threats is being used to launch attacks that are smarter, faster, and harder to detect. According to the 2025 Phishing Threat Trends Report from KnowBe4, 83% of phishing…
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Microsoft Ignite 2025 Highlights
What Leaders Can Do to Prepare for Free Copilot Chat and the New Era of Agents Microsoft Ignite made one thing clear this week at their annual conference: AI is becoming a normal part of everyday work, not just something big enterprises experiment with. The future is moving toward human-led, agent-supported workplaces where everyone has…
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What You Should (and Shouldn’t) Share with AI Models
Everywhere I go – whether I’m speaking to CEOs, nonprofit leaders, or IT teams, one question keeps coming up: “What’s actually safe to share with ChatGPT or other AI tools?” People want to use AI responsibly, but they’re not sure who “owns” the guardrails. The truth is: no single company or government fully controls the answer. It’s shared — between you as the user, the model provider,…
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Planning Your 2026 AI Strategy
Comparing M365 Copilot, ChatGPT, Claude AI isn’t just a buzzword anymore. AI is transforming how work gets done. For small businesses and nonprofits, there’s no shortage of options. The real question is, which AI platform delivers measurable results without disrupting daily work? While we evaluate many AI platforms with our partners, three consistently come up…
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Productivity Without the Price Tag
Copilot Chat Now in Microsoft 365 Apps Modern work is more fragmented than ever. The 2025 Work Trend Index shows employees face an average of 275 interruptions per day across meetings, emails, and chats. These constant disruptions make it harder to stay focused and sustain productivity. To help address this, Microsoft has embedded Copilot Chat,…
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Responsible AI Is a Partnership Strategy
Artificial Intelligence (AI) is transforming how people work and communicate. Most importantly, if done correctly, it creates a measurable impact on organizations. For mission-driven companies, B Corps, and nonprofits, this moment presents both a challenge and an opportunity: How do we harness AI’s power while staying true to our values and maintaining trust? Recent research…
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Turning Curiosity into Capability: One Year with Microsoft Copilot
As generative AI becomes more accessible, many organizations are asking the same question: How do we introduce it responsibly and effectively? Here’s how we approached that challenge over the past year. Piloting Copilot: What Worked, What Didn’t In 2024, we piloted Microsoft Copilot internally to explore how generative AI could enhance daily work. The pilot…
