GadellNet Blog

Cyber Security: the Why and How for Small Business

May 1, 2018

If you’re like 71% of small business leaders, you may feel vulnerable to a cyber attack. According to a study done by Microsoft, the biggest concerns for small to mid-sized business leaders are phishing schemes, compromised passwords, ransomware, and sensitive information being leaked by an employee. With the way cyber criminals have been working, your concerns are well-placed. Both ransomware and phishing schemes have rapidly grown over the last three years. These attacks haven’t doubled or [...]

Business Intelligence for Marketers

April 23, 2018

Business Intelligence (BI) tools take all of that data you have in many places throughout your network and analyze them. Through this, important insights can be gleaned - a handy tool for any department. Marketing teams in particular can capitalize on this information by applying it to their campaigns for purposes of targeting and understanding ROI. Today’s customer uses all available channels and resources to research a product, and through Business Intelligence, a marketer can make sure they [...]

Yes, You Should Update Your Phone

April 9, 2018

It seems like every time we turn around, there’s another notification on our smartphone to run an update. It can be a hassle, it can be annoying, but it’s also necessary. Many people put off phone updates or avoid them completely, but we’re here to tell you that’s not a great idea. The number one reason you should stay on top of your phone updates is because of security. Software systems are incredibly complex and none are perfect – flaws exist. Hackers know this and they try hard d [...]

Microsoft Teams – The New Kid on the Block

April 4, 2018

There’s a new kid in the tech town and its name is Microsoft Teams. Ok, so technically Teams had its first birthday this past March, but since it has debuted it has taken collaboration to a whole new level. Straight from Microsoft’s mouth, Teams is the new chat-based workspace in Office 365. Microsoft Teams is an entirely new experience that brings together people, conversations, and content—along with the tools that teams need—so they can easily collaborate to achieve more. Here at Gade [...]

Handling Unix timestamps and DST in Power BI

April 3, 2018

I recently had a dataset in Power BI that contained Unix timestamps that I needed to convert into local time and take into account daylight savings time. I looked around for a bit, but I could find a cut and dry example for a simple way to do this, so I decided to make share my solution. First I’m going to make a simple data model using R. If you already have data that you are going to apply this to, you can skip this part. Here is the R code if you wanted to follow along with my examp [...]

Client Site Engineer

March 28, 2018

Being an outsourced tech company doesn’t mean we are far removed from our clients. Our Client Site Engineers (CSEs) can be found working on client issues right in the client’s office any day of the week. Some of our clients want a Client Site Engineer in their office and at their disposal weekly or bi-weekly, others just use our Client Site Engineers on an as-needed basis. We can be flexible with the scheduling but we understand having a tech presence in client’s offices is important and d [...]

Service Desk Engineer

March 20, 2018

GadellNet’s first line of defense is our Service Desk Engineers. When a client calls in, emails, or starts a chat about a technical issue, it’s our Service Desk Engineers who are there to work through the issue. No two days look exactly the same for a Service Desk Engineer at GadellNet. Our Engineers are able to learn new processes and issues constantly while building relationships with our clients. Our Service Desk is a 24/7 IT support and it takes a lot of smart, talented, and personabl [...]

GadellNet Becomes Microsoft Gold Partner

March 14, 2018

At GadellNet, we strive to bring our clients the highest level of service possible. From our hiring practices to our values to individual’s quarterly goals, everything we do is built around bringing our clients value. GadellNet viewed our Microsoft partnership no differently and are proud to announce we are now recognized as a Microsoft Gold Partner. We achieved this status through our commitment to work effectively with Microsoft products, through continued training for our team, and exce [...]

6 Ways GadellNet Works to Create Gender Balance

March 8, 2018

Gender balance in the workplace goes further than hiring. Holding onto a diverse workforce can be difficult. In the tech field, it becomes even more challenging. We are proud to have an employee base that far exceeds the national STEM average for female employees. However, as we continue to refine our culture and benefits, growing and retaining our diverse talent pool is a top priority. After working at it for almost 15 years, we have 6 ways to create gender balance that we want to share on I [...]

Three Benefits of Unified IT

March 5, 2018

An IT strategy can get pretty comprehensive. In today’s complicated IT environments, that means, it can also get messy if you begin pulling in from too many places. What started out as a well-intentioned means to create efficiency can quickly turn into an unmanageable monster with different licenses, customer service numbers, portals, logins, platforms, and so on. Even at the end user level, it can get messy. Unified IT is the answer. Does that mean you shouldn’t have more than one vendor [...]