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  • Navigating Supply Constraints and Protecting Your Budget
    Article

    Navigating Supply Constraints and Protecting Your Budget

    Every organization feels the ripple effects of today’s supply chain challenges. Hardware delays. Price increases. Vendor backlogs. Compressed timelines. Rising expectations. It’s easy to feel like you’re constantly reacting instead of confidently planning. But you don’t have to navigate this alone. In my role as an Account Management leader supporting organizations, I see firsthand how…

  • Technology Tips for Tax Season
    Article

    Technology Tips for Tax Season

    Tax professionals are in the middle of their toughest season right now. I have a lot of respect for the people who do this work year after year. It takes patience, focus, emotional intelligence, and a high level of endurance to help people manage some of the most personal and sensitive parts of their financial…

  • How Can Copilot Help Me Catch Up After PTO?
    Article

    How Can Copilot Help Me Catch Up After PTO?

    If you have ever come back from PTO and felt like your inbox multiplied while you were gone, you are not alone. Emails, Microsoft Teams pings, missed meetings, and a calendar that kept moving. The instinct is to start scrolling and “catch up.” At GadellNet, we teach a different principle: you do not earn time…

  • AI for Improved Client Experience
    Article

    AI for Improved Client Experience

    We lead our teams and serve our clients with our core values of: Make an Impact, 100% Responsibility 0% Excuses, and Grow or Die. When we began exploring how AI could enhance customer service for our team and our clients, it was essential that we stay focused on our core values. Leading with Core Values…

  • Why SASE Is a Smart Move for Small Businesses and Non-Profits
    Article

    Why SASE Is a Smart Move for Small Businesses and Non-Profits

    Running a small business or Non-Profit means wearing many hats, and cybersecurity often feels like the heaviest one. As a leader, you need to protect sensitive data, keep your team connected, and do it all without blowing the budget or getting overwhelmed by complexity. That’s where Secure Access Service Edge (SASE) comes in. Pronounced “sassy,”…

  • AI in Cybersecurity: Defender and Disruptor
    Article

    AI in Cybersecurity: Defender and Disruptor

    In cybersecurity, AI has quickly become the engine behind both our strongest defenses and our most sophisticated adversaries. The same technology that helps us predict and neutralize threats is being used to launch attacks that are smarter, faster, and harder to detect. According to the 2025 Phishing Threat Trends Report from KnowBe4, 83% of phishing…

  • Microsoft Ignite 2025 Highlights
    Article

    Microsoft Ignite 2025 Highlights

    What Leaders Can Do to Prepare for Free Copilot Chat and the New Era of Agents Microsoft Ignite made one thing clear this week at their annual conference: AI is becoming a normal part of everyday work, not just something big enterprises experiment with. The future is moving toward human-led, agent-supported workplaces where everyone has…

  • What You Should (and Shouldn’t) Share with AI Models 
    Article

    What You Should (and Shouldn’t) Share with AI Models 

    Everywhere I go – whether I’m speaking to CEOs, nonprofit leaders, or IT teams, one question keeps coming up: “What’s actually safe to share with ChatGPT or other AI tools?”  People want to use AI responsibly, but they’re not sure who “owns” the guardrails. The truth is: no single company or government fully controls the answer. It’s shared — between you as the user, the model provider,…

  • Planning Your 2026 AI Strategy
    Article

    Planning Your 2026 AI Strategy

    Comparing M365 Copilot, ChatGPT, Claude AI isn’t just a buzzword anymore. AI is transforming how work gets done. For small businesses and nonprofits, there’s no shortage of options. The real question is, which AI platform delivers measurable results without disrupting daily work? While we evaluate many AI platforms with our partners, three consistently come up…

Microsoft is making progress recovering from the M365 issue, but some users may still see problems with services.