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What You Should (and Shouldn’t) Share with AI Models
Everywhere I go – whether I’m speaking to CEOs, nonprofit leaders, or IT teams, one question keeps coming up: “What’s actually safe to share with ChatGPT or other AI tools?” People want to use AI responsibly, but they’re not sure who “owns” the guardrails. The truth is: no single company or government fully controls the answer. It’s shared — between you as the user, the model provider,…
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Planning Your 2026 AI Strategy
Comparing M365 Copilot, ChatGPT, Claude AI isn’t just a buzzword anymore. AI is transforming how work gets done. For small businesses and nonprofits, there’s no shortage of options. The real question is, which AI platform delivers measurable results without disrupting daily work? While we evaluate many AI platforms with our partners, three consistently come up…
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Why We Aren’t Recommending Microsoft’s ESU for Windows 10
Microsoft recently announced a last-minute lifeline for Windows 10 users: one year of free security updates through its Extended Security Updates (ESU) program. While this may sound like a reprieve, it doesn’t change the reality: Windows 10 reaches end-of-life in October 2025. At GadellNet, we believe this offer is a temporary patch, not a strategy. Here’s why…
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Productivity Without the Price Tag
Copilot Chat Now in Microsoft 365 Apps Modern work is more fragmented than ever. The 2025 Work Trend Index shows employees face an average of 275 interruptions per day across meetings, emails, and chats. These constant disruptions make it harder to stay focused and sustain productivity. To help address this, Microsoft has embedded Copilot Chat,…
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Benefits of Managed Procurement Services
Managed Service Providers offer many resources beyond technology help desk. One commonly overlooked benefit for all GadellNet clients is access to our Procurement team of experts. What is procurement? Procurement is a white-glove service in which tech hardware is sourced, configured, and delivered by your Managed Service Provider. The GadellNet Procurement team takes care of…
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Responsible AI Is a Partnership Strategy
Artificial Intelligence (AI) is transforming how people work and communicate. Most importantly, if done correctly, it creates a measurable impact on organizations. For mission-driven companies, B Corps, and nonprofits, this moment presents both a challenge and an opportunity: How do we harness AI’s power while staying true to our values and maintaining trust? Recent research…
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Joining Apple Technical Partners
At GadellNet, we continually drive toward providing our customers with the highest level of support. To upgrade our service for Mac users, GadellNet has gone through the rigorous process of becoming Apple Technical Partners. What are Apple Technical Partners? Apple Technical Partners (formally known as Apple Consultants Network) is a global collective of independent technology…
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Understanding FINRA’s 2025 Guidance
The Financial Industry Regulatory Authority (FINRA) recently released its 2025 Annual Regulatory Oversight Report, and one of the most significant updates focuses on using Artificial Intelligence (AI) in financial services. The guidance reflects FINRA’s commitment to ensuring that firms adopting AI do so responsibly, while meeting long-standing compliance obligations. So, how can your financial services…
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Why We Use Quickpass: Better Security, Smarter Support
At GadellNet, we’re committed to strengthening both the security and efficiency of our client experience. One of the solutions we provide to support that goal is CyberQP’s Quickpass. This platform plays a key role in two areas of our service: protecting our clients from social engineering threats and improving the overall support experience by reducing…
